Sample Resume – How to write a Resume
I have had quite a few requests recently for a few examples of a sample resume. I will be uploading more soon but I thought I would upload a recent one I worked on.
You will notice this sample resume is in the “professional resume format” and focuses on EXPERIENCE. When look at your resume and trying to determine what to work on I would draw your attention to the DETAILS under each job. Each should highlight major responsibilities and, where applicable, focus on RESULTS!
If you would like a personal review of your resume please send your resume to Sample Resume. By sending your resume I will personally review your resume and give you feedback … in exchange I will remove all personal data and use your resume as a “sample” for others to see.
Below is a VISUAL version (click to enlarge) … and below that is a TEXT you can copy/paste/tweak for your own resume …
VISUAL RESUME SAMPLE
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- Sample Resume
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- Sample Resume
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- Sample Resume
TEXT RESUME EXAMPLE
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1234 Hire Me Way
Jobless, CA
01234 Telephone – (123) 456-7890
eMail – SampleResume@EssentialResumeSkills.com
John A. Doe
Objective To be a profitable and marketable asset through continual education, proactive evaluation, and goal orientated execution.
Experience Jan 2008 – Present –COMPANY NAME– Vancouver, BC
–Company Position–
• Facilitate 5-Day International Clinic teaching Internet Marketing Principles (Niche research, SEO, PPC, Sales Copy) in a class room type setting.
• Provide ongoing support to clinic graduates to help their business continue to grow. Support provided via phone, email, chat, and webex.
• Generated over $170,000 in additional revenue in 2008 through up-sell process.
• Created a supporting “video” presentation of the training which grossed over $250,000 at product launch.
• Improved previous presentation to result in 97% of clients seeing optin results and 40% of clients leaving after 5 days with sales. (Improved from 40% optins and 0% sales).
• Developed and created support resources using Camtasia videos to encourage continued customer loyalty.
Sept 2005 – Dec 2007 –COMPANY NAME– Vancouver, BC
–Company Position–
• Created and developed the eBay mentoring program generating over $1 million in annual revenue.
• Trained new mentors on presentation procedures, policies, and soft skills as they joined the eBay team.
• Cross-trained in Internet Marketing Mentoring with personal application and 80% Internet client load.
May 2004 – Sept 2005 –COMPANY NAME– Burnaby, BC
–Company Position–
• Recognized as one of the top 5 grossing sales consultants in the Burnaby Call Centre
• Cross trained in Support and Retention roles.
Feb 2004 – May 2004 –COMPANY NAME– Burnaby, BC
–Company Position–
• Responsible for a team of 40 Customer support representatives ensuring they meet basic Quality assurance and productivity standards.
• Organized and developed meeting agendas to ensure consistent protocols were met across international service centers. Facilitated these meetings through organized, open, and honest communication.
• Created and implemented International charters for Trust and Safety ensuring uniform sanctions were imposed consistently throughout customer service centers.
• Monitored and documented team performance and developed graphs and power point presentations to monitor trends.
• Planned and executed on incentive programs to boost base productivity metrics.
• Work in conjunction with Workforce Management to ensure employee volume and incoming queues were met with maximum efficiency.
• Proactively implemented training techniques and tools which increased customer support productivity by over 400%.
• Conducted additional up skill training for Trust and Safety CSR’s.
Oct 2003 – Feb 2004 –COMPANY NAME– Burnaby, BC
–Company Position–
• Manage the transition and placement of employees into the investigations department during the queue transition from Salt Lake to Vancouver.
• Identify and assign email and telephone queue assignments based on productivity, knowledge base, proficiency, and aptitude.
• Coordinate policy changes and tool enhancements between Salt Lake City, Dublin, and Vancouver, with emphasis on maintaining fluid and open communication between management groups.
• Proactive Trust and Safety up-training and best practices sharing with other departments throughout the Vancouver Center.
• Implemented training course for new recruits – speeding profitability.
May 2003 – Oct 2004 –COMPANY NAME– Salt Lake City, UT
–Company Position–
• Responsible for a team of 20 Customer support representatives.
• Handled escalation phone and email contacts from customer “power sellers”
• Identified and assessed the strengths and developmental needs of individuals on the team.
• Conducted team meetings and one on one session’s to enhance communication and understanding of current and new policy and procedure.
• Computed individual metrics for team members primarily through excel entering raw data and creating user friendly interfaces for Supervisor to review the team at a glance.
Education 1998 – 2000 –SCHOOL NAME– Location
• A.S.A., International Business Administration.
• Graduated summa cum laude.
1993 – 1995 –SCHOOL NAME– Location
• Graduated summa cum laude.
Interests I have a passion for running and watching Japanese animation. Both interests developed while I was living in Japan during my freshman and sophomore years of high school. I am particularly keen on cross-country running and remained unbeaten during my high school years at School.
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